Right of withdrawal

This English version is provided for convenience. The German version is legally binding.

Right of withdrawal for consumers

As a consumer, you may withdraw from the contract within 14 days without giving any reason. The period begins on the day the contract is concluded.

A clear statement is all it takes, for example by email to service@slmg.at. You will receive the purchase price back within 14 days via our payment partner Paddle to the original payment method. Your license key is deactivated at the same time.

Early expiry

For digital content not supplied on a physical medium, the right of withdrawal expires once delivery has begun. This requires that you have expressly agreed beforehand that delivery may start before the withdrawal period ends, and confirmed that you thereby lose your right of withdrawal (§ 18(1)(11) FAGG). We obtain this consent during checkout and confirm it to you by email.

If something doesn't work

If Clipstead ever doesn't work as expected, please write to us and we will be glad to help. Your statutory warranty rights remain unaffected.