Privacy

This English version is provided for convenience. The German version is legally binding.

Privacy policy for slmg.at

Controller

SL Multimedia GmbH, Gallerweg 16, 8502 Lannach, Austria, represented by Ing. Rudolf Maurer, MSc · FN 321762 f · service@slmg.at

What happens when you visit this website

This website uses no cookies and no analytics or advertising services. Fonts, images and scripts are served exclusively from our own server; no third-party server is contacted when you open a page.

Our web server briefly records the IP address, the time and the requested address of each visit. This serves secure operation and the defence against attacks (Art. 6(1)(f) GDPR). The entries are overwritten continuously.

Buying in the shop

When you start a purchase, you are taken to the checkout of our payment partner Paddle (Paddle.com Market Ltd, Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom). Paddle sells the software as a merchant in its own name, handles payment and invoicing and is responsible for this processing itself. For delivery, Paddle passes us your name, email address, the product purchased and, where applicable, your VAT ID (Art. 6(1)(b) GDPR). We never receive payment details such as card numbers.

Paddle is based in the United Kingdom. Transfers there are covered by the European Commission's adequacy decision for the United Kingdom (Art. 45 GDPR). Details are in Paddle's privacy policy.

We keep invoice and order data for seven years, as required by Austrian commercial and tax law (Art. 6(1)(c) GDPR).

The Clipstead program

Whatever you copy in Clipstead stays encrypted on your PC and is not sent to us.

At startup and every four hours after that, the program asks our server whether an update is available; no identifiers are sent. The version from the Microsoft Store receives its updates through the Store instead. Once after each program start, the program also sends a randomly generated installation ID, the program version and whether the free version or Clipstead Plus is running. We use this to count active installations (Art. 6(1)(f) GDPR) and to renew your activation automatically. We do not store the IP address.

When you activate Clipstead Plus, the program transmits your license key and the installation ID so that we can bind the key to this installation (Art. 6(1)(b) GDPR). The key is stored only as a hash, never in plain text. The server is located in the EU.

Email

If you write to us, we use your message only to reply and delete it once the matter is closed and no retention obligation applies.

Your rights

You have the right of access, rectification, erasure, restriction, data portability and objection. Write to service@slmg.at. You can lodge complaints with the Austrian Data Protection Authority (Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at).